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Insights from leading thinkers on communication trends and business ethics.


Amanda Nurse
7 days ago3 min read
Keeping Communication Compliant: A Credit Union’s Guide to Protecting Members
Credit unions are trusted with their members’ finances, and that’s a big responsibility. The messages they send out shape how members...
20 views


Amanda Nurse
Feb 43 min read
Is Poor Communication Sabotaging Your Mortgage Approvals? Tips to Improve Compliance and Avoid Risk
Mortgage lenders face increasing scrutiny from both regulators and consumers, and poor communication could be putting loan approvals at...
16 views


Amanda Nurse
Jan 282 min read
$2.5 Billion in Recent Fines — Are You Next? Why Compliance Leaders Need Real-Time AI Communication Monitoring
Since 2021, regulators have slapped major banks with staggering fines — $2.5 billion and counting — for violations related to employee...
15 views


Alphy Staff
Dec 18, 20245 min read
Looking Ahead: Will AI Make Communication Better in 2025?
Silicon Valley public relations expert David Vossbrink doesn’t think we need AI to enhance the apple pie, but the parent company of Oreo...
64 views


Amanda Nurse
Dec 11, 20243 min read
Misconduct in the Shadows: The New Rules Reshaping Workplace Behavior
As the financial services industry navigates an era of heightened scrutiny, a new front in governance and compliance is emerging: the...
40 views


Amanda Nurse
Dec 4, 20243 min read
Non-Financial Misconduct: The Fast-Rising Threat to Banks
Drinking on the job. Disrespectful and angry communication. Retaliating against a coworker. These examples of “non-financial misconduct”...
33 views


Julian Guthrie
Nov 20, 20243 min read
Friendship and "Wicked": How the Movie Unravels the Power of Words to Harm or Heal
In L. Frank Baum’s The Wonderful Wizard of Oz , the Wicked Witch of the West is a one-dimensional villain, a shadowy figure of menace....
38 views


Amanda Nurse
Nov 13, 20242 min read
5 Ways to Build A Better Business
Picture this: You’re at the counter of an airline after one cancelled flight and another looming. You’ve finally reached the front of the...
27 views


Julian Guthrie
Nov 5, 20243 min read
Words as Weapons: What Happened to Respect in Political Discourse?
“Comrade Kamala,” “crazy,” “dumb as a rock,” “low IQ”—Vice President Kamala Harris has faced relentless attacks in her run for the White...
22 views


Amanda Nurse
Oct 30, 20243 min read
Can Workplace Bullying Really Cost Companies Billions?
Is a rise in bullying complaints a good sign? In an unexpected way, it might be. That’s the news out of the U.K., where a recent survey...
36 views


Carolyne Zinko
Oct 22, 20244 min read
Are Your Work Emails Really Private?
When people first hear about Reflect AI, they sometimes ask if it’s "spying" on employees. And yet, they have no problem with spellcheck...
32 views


Amanda Nurse
Oct 16, 20243 min read
The Damage of an LOL Culture and Looking the Other Way
What happens when workplace accountability and ethics are ignored and employees dismiss suspected illegal activity with a carefree email...
49 views

Amanda Nurse
Oct 9, 20243 min read
How Periods and Emojis in Business Communications Can Affect Your Bottom Line
How can a tiny dot at the end of a sentence or text mean different things to different generations? Consider these sentences: “I wish we...
27 views


Amanda Nurse
Oct 2, 20243 min read
To Text or Not To Text: The Multi-Million-Dollar Question About Off-Channel Communication At Work
At first glance, sending a quick Whatsapp message is a convenient shortcut for communicating at work. But when on the job — especially in...
28 views


Amanda Nurse
Sep 25, 20243 min read
The Price of Callous Communication: Language that Tarnishes Trust
"They're f---king morons," an executive said about immigrants grinding away on a project. “That's why white people are at the top of the...
25 views


Amanda Nurse
Sep 18, 20244 min read
How Racist Words Hurt the WNBA and its Players
Smack talk among athletes is common in sports. It’s part psychological advantage, part swagger, and rivalry adds intensity. It’s one...
39 views


Amanda Nurse
Sep 11, 20243 min read
Can AI Technology Help Prevent Violence?
Just hours before the Apalachee High School shooting, Colt Gray sent ominous text messages to his mother: "You’ll see what happens" and...
21 views


Alphy Staff
Sep 4, 20243 min read
Adapt to Overcome: A Mantra for Swimming, Wheelchair Tennis, and Challenging Biases Against Disability
Alyssa Gialamas swam in the 2012 and 2016 Olympics. But unlike freestyle superstar Katie Ledecky, who won her the 14th Olympic medal of...
27 views


Amanda Nurse
Aug 28, 20243 min read
Albertsons and Kroger Merger Under Fire: Spoliation Scandal Sparks Federal Scrutiny
When does deleting a digital communication amount to more than just erasing a blurb on your cell phone or sending an email to the digital...
35 views


Amanda Nurse
Aug 14, 20244 min read
Not A Scary, Faceless AI: How Alphy’s Reflect AI Stands Out
Artificial intelligence is made out to be a scary beast that’s only going to get bigger and more dangerous in the future. It’ll take over...
23 views

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