Support

What is HarmCheck?

 

HarmCheck is an AI-powered communication compliance tool that provides real-time alerts to help employees self-correct harmful messages before they are sent. It serves as a proactive solution to prevent costly communication mishaps. 

 

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How does HarmCheck detect harmful communication?

 

HarmCheck utilizes a specialized classifier developed over three years by experts in journalism, ethics, and linguistics. This classifier detects over 40 types of harmful language, including discrimination, covert language, threats, retaliation, and more. 

 

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Which platforms does HarmCheck integrate with?

 

HarmCheck seamlessly integrates with Outlook, Gmail, and Microsoft Teams, providing real-time detection of harmful and unlawful communication across these platforms. 

 

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What is the "On-send" protection feature?

 

The "On-send" protection feature allows employees to either correct a flagged problem after they hit “send” or choose to “send anyway.” If sent, problem emails are quarantined for supervisor review and approval, adding an extra layer of protection. 

 

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How does HarmCheck support compliance and HR managers?

 

HarmCheck provides compliance and HR managers with a dashboard detailing real-time communication, from trending sentiment to red-alert risks. This helps reduce the noise from false positives and supports proactive management. 

 

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Does HarmCheck offer any post-send analytics?

 

Yes, HarmCheck offers post-send summaries, coaching, and analytics. Employees receive weekly summaries of their language and personalized microlearnings based on their communication strengths and weaknesses. 

 

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Is HarmCheck suitable for all industries?

 

Absolutely. HarmCheck's technology has broad applications across all industries, providing an "always-on" solution to the risk of problematic communications. 

 

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How can my company start using HarmCheck?

 

You can start a 14-day free trial or book a demo by visiting HarmCheck's official website. This allows you to experience the tool's features and assess its fit for your organization. 

 

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Is HarmCheck SOC-2 certified?

 

Yes, HarmCheck offers companies a SOC-2 certified "insurance policy" against costly communication, ensuring high standards of data security and privacy. 

 

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Who developed HarmCheck?

 

HarmCheck was created by Alphy, a company dedicated to bringing modern AI to communication compliance.