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Insights from leading thinkers on communication trends and business ethics.
All Posts
Cops’ Racist Texts Expose the Costly Impact of Harmful Speech in the Workplace
Police are supposed to be good guys who protect citizens, keep communities safe, and treat the public considerately. That’s what makes...
Carolyne Zinko
Apr 21, 2023
4 min read
Drip or Drown: The Swagger of Language
This blog discusses the rise of the slang term "drip or drown" as a metaphor for success with style and standing out in a crowd, highlightin
Julian Guthrie
Apr 14, 2023
3 min read
How Taylor Swift's "Anti-Hero" Song Teaches Us to Overcome Limitations and Labels
When we need motivation, music can be just the thing to give us a boost — during workouts or even in the workplace. It’s hard not to...
Carolyne Zinko
Apr 5, 2023
3 min read
Why the Battle Over “Woke” Language Misses the Point
“The Woke Mob Comes For Comic Strips,” said the headline of a story about the cancellation of Scott Adams’ Dilbert syndicated cartoon....
Carolyne Zinko
Mar 16, 2023
3 min read
Psyched or Spooked: Exploring The Good and Bad of AI and the Importance of Considerate Communication
At the moment, AI feels either stalkerish — witness Sydney, the alterego of Microsoft’s Bing chatbot, who revealed her (its?) dark side...
Carolyne Zinko
Feb 28, 2023
4 min read
Ageism in the Workplace: How Age Discrimination Against Older Employees Hurts Everyone
In our youth-obsessed American culture, it may come as little surprise that older employees are sometimes viewed as obsolete. For some,...
Carolyne Zinko
Feb 8, 2023
3 min read
Mastering the Art of the Apology: Why Saying 'I'm Sorry' Isn't Enough
“I heard I may have done something to upset you. If I did, I’m sorry.” “I’m sorry I said that, but it was true.” What do each of these...
Carolyne Zinko
Jan 31, 2023
2 min read
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