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Insights from leading thinkers on communication trends and business ethics.
All Posts
Sexism Is Costly
Male employees texted pictures of their penises to female colleagues. A supervisor had sex with a female coworker, told his officemates...
Carolyne Zinko
Nov 22, 2023
3 min read
Bigotry Costs Money
In the workplace, the impact of language — especially discriminatory or bigoted language — can reverberate far beyond hurt feelings or...
Carolyne Zinko
Nov 15, 2023
2 min read
How to Craft a Brand That Reflects Your Personal and Professional Self
Amazon founder Jeff Bezos is widely quoted as saying “Your brand is what other people say about you when you’re not in the room.” It's an...
Kathryn Lancioni
Nov 8, 2023
4 min read
How The Slants Turned a Racial Slur Into a Point of Pride
When Simon Tam’s application to trademark his band’s name, The Slants, was rejected by the U.S. Trademark Office because it disparaged a...
Willa Hart
Oct 31, 2023
4 min read
Your Words Can Get You Sued, Part 2
Halloween frights come once a year. What’s even scarier to corporate HR and legal teams is the ongoing risk of litigation over...
Carolyne Zinko
Oct 25, 2023
3 min read
Your Words Can Get You Sued, Part 1
Not long ago, people worked side by side in the office and communicated face to face. The pace was slower — maybe glacially so — compared...
Carolyne Zinko
Oct 18, 2023
3 min read
5 Tips for Better Business Emails
Ever found yourself staring at the blinking cursor on your screen, wondering how to express your thoughts in a business email? It’s more...
Carolyne Zinko
Oct 11, 2023
4 min read
Why “No” is a Powerful Word at Work
"No." It’s a word that is often absent in the workplace, but like a powerful color applied to a canvas it can send a strong message. Why...
Kathryn Lancioni
Oct 4, 2023
3 min read
Finding Calm: Matt Gutman’s Insights on Communication Amid Panic
ABC News’ Matt Gutman maintains clear communication in high-pressure situations while managing panic disorder, and offers insights.
Carolyne Zinko
Sep 27, 2023
4 min read
The New Workplace Lingo: Out With 'Feedback,' In With 'Feedforward'
It's a common dread — your manager wants to meet to give you some feedback, which immediately inspires fear, anxiety and defensiveness....
Carolyne Zinko
Sep 20, 2023
3 min read
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