Insights from leading thinkers on communication trends and business ethics.

At the moment, AI feels either stalkerish — witness Sydney, the alterego of Microsoft’s Bing chatbot, who revealed her (its?) dark side...

In our youth-obsessed American culture, it may come as little surprise that older employees are sometimes viewed as obsolete. For some,...

“I heard I may have done something to upset you. If I did, I’m sorry.” “I’m sorry I said that, but it was true.” What do each of these...