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Insights from leading thinkers on communication trends and business ethics.
All Posts
5 Ways to Build A Better Business
Picture this: You’re at the counter of an airline after one cancelled flight and another looming. You’ve finally reached the front of the...
Amanda Nurse
Nov 13, 2024
2 min read
Words as Weapons: What Happened to Respect in Political Discourse?
“Comrade Kamala,” “crazy,” “dumb as a rock,” “low IQ”—Vice President Kamala Harris has faced relentless attacks in her run for the White...
Julian Guthrie
Nov 5, 2024
3 min read
Can Workplace Bullying Really Cost Companies Billions?
Is a rise in bullying complaints a good sign? In an unexpected way, it might be. That’s the news out of the U.K., where a recent survey...
Amanda Nurse
Oct 30, 2024
3 min read
Are Your Work Emails Really Private?
When people first hear about Reflect AI, they sometimes ask if it’s "spying" on employees. And yet, they have no problem with spellcheck...
Carolyne Zinko
Oct 22, 2024
4 min read
The Damage of an LOL Culture and Looking the Other Way
What happens when workplace accountability and ethics are ignored and employees dismiss suspected illegal activity with a carefree email...
Amanda Nurse
Oct 16, 2024
3 min read
How Periods and Emojis in Business Communications Can Affect Your Bottom Line
How can a tiny dot at the end of a sentence or text mean different things to different generations? Consider these sentences: “I wish we...
Amanda Nurse
Oct 9, 2024
3 min read
To Text or Not To Text: The Multi-Million-Dollar Question About Off-Channel Communication At Work
At first glance, sending a quick Whatsapp message is a convenient shortcut for communicating at work. But when on the job — especially in...
Amanda Nurse
Oct 2, 2024
3 min read
The Price of Callous Communication: Language that Tarnishes Trust
"They're f---king morons," an executive said about immigrants grinding away on a project. “That's why white people are at the top of the...
Amanda Nurse
Sep 25, 2024
3 min read
How Racist Words Hurt the WNBA and its Players
Smack talk among athletes is common in sports. It’s part psychological advantage, part swagger, and rivalry adds intensity. It’s one...
Amanda Nurse
Sep 18, 2024
4 min read
Can AI Technology Help Prevent Violence?
Just hours before the Apalachee High School shooting, Colt Gray sent ominous text messages to his mother: "You’ll see what happens" and...
Amanda Nurse
Sep 11, 2024
3 min read
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